Changelog

This is the first wide release of the Twine 5 generation. Twine 5 has been running with a select group of restaurants and retailers for the past few months while we polished the new sync, the redesigned pay screen, the Invoicing module, gift receipts, promotions, vouchers and a long list of front-of-house improvements. With v5.9, every Twine site gets it — the App Store, Play Store and Windows are all updating at once.

These notes cover everything new since v5.0 — not just what changed in this dot-release.

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🔄 Sync that catches itself

We rebuilt the engine that keeps your tills in sync with the cloud — and with each other. The everyday wins:

• Faster startup, especially after a stretch of offline trading.
• Far fewer "stuck" orders — when the connection drops mid-update, the next reconnect picks up exactly where it left off.
• Live changes between your master till and any slave tills happen in seconds, not on the next poll.
• A clear status screen showing exactly what hasn't synced yet, with a one-tap option to push it up — no more "is the order on the server?" guesswork.

🧾 Invoicing & Companies — proper B2B

A complete invoicing module — not "receipts with a different header." This is the lifecycle real businesses need:

• Draft → issue → email → print → void, with proper sequential invoice numbers.
• Balance due, payment terms, attached fees, and a profit line on every invoice.
• A Companies screen where each company can have multiple contacts and multiple addresses, so the billing person, the operations contact and three delivery sites all live in one record.

If you've been juggling a separate tool for invoicing, you don't need to anymore.

🔎 Price Checker

A long-requested feature finally has a home of its own: a dedicated Price Checker screen. Scan a barcode or search by name, see the current price — no need to start a sale.

Perfect for the deli counter, the helpdesk, or the floor when a customer holds something up and asks "how much is this?".

🛒 A checkout you can shape to your floor

The till used to be one-size-fits-all. Now each site decides:

• Which buttons appear at checkout, all flowing through a single clean print dialog.
• Which payment methods show, and in what order.
• Whether the tip prompt appears at all.
• Whether the cash field grabs focus when checkout opens.
• Whether deleting a line item asks "are you sure?" — handy for trainees, off for experienced staff.
• Which cart filters appear above the order, now colour-coded so meaning is obvious at a glance: blue for All, red for Unpaid (money missing reads as critical), orange for Unprocessed (work pending reads as a warning).
• The rules around what's allowed at the register (who can pay, who can send, who can override) are now followed by the buttons themselves, not just enforced after the fact.

🎁 Gift receipts, properly built

Cashiers no longer have to print the whole order and cross items out with a pen:

• Tap to choose exactly which items go on the gift receipt — full order on the left, gift items on the right.
• Live preview so you see the gift receipt before you print it.
• Receipt templates and order numbers work on gift receipts just like regular receipts.

➕ Custom-priced items as menu items

Selling something that isn't on the catalogue at a fixed price — a service charge, a deposit, a bag fee, a special order? You can now:

• Add it as a normal menu item with a "custom price" flag.
• Set the price and any discount right on the customisation screen, no detour.
• One line per item — quantity stays at 1 because each custom-priced thing stands alone.

Discounts also behave more correctly on add-ons and custom items, including the awkward case where a discount is bigger than the line itself.

🎉 Buy X, Get Y promotions

True multi-buy promotions: buy something, get something else free or at a discount. The cart shows a badge on the lines that triggered the promotion, and manual price overrides from managers stick the way you'd expect them to.

🎟️ Store Vouchers

Sell vouchers, redeem vouchers. Voucher tickets print with a QR code on RCH fiscal printers at the point of payment, and each site can set its own default expiry policy.

💳 Revolut payments

Revolut wallet payments now run on a real Revolut integration. The till actively tracks the payment as it happens, so customer cancellations and card declines no longer leave the till spinning on "waiting…" — you see the result and move on.

🍳 Kitchen production messages

Add a text instruction that prints on production tickets — "no nuts", "extra spicy", "table 12 is a regular, take care of them". You can route a message to a specific kitchen station (so it doesn't print at the bar) and the cart shows the note before send so front-of-house can confirm.

⏰ Daily Z-Report that minds itself

Set a daily time for the fiscal Z-Report and forget about it. If a day gets skipped — closed on a holiday, terminal was off — the missed Z-Reports are caught up automatically when the till comes back.

🪟 Windows tills, taken seriously

Twine on Windows is no longer the mobile build with a different installer. The cumulative work:

• The till warns you if the database has somehow ended up on OneDrive or another redirected folder, which can quietly corrupt or slow things to a crawl.
• The till tells Windows not to throttle it in the background, and asks Windows Search not to index its data folder — both common causes of "this terminal feels sluggish".
• It also flags when the disk type or power plan is going to hurt performance, and what to change.

🎨 A fresh, modern look

• A redesigned pay screen with a frosted-glass header and tidier payment rows.
• A new on-screen number pad that drops down from the field you're editing, instead of taking over the screen.
• The same frosted-glass treatment carried across the app — animated sections, polished page headers, scroll-under effects.
• The login screen now reshapes itself to your screen size and shows your most-recent users first — which is almost always the person about to log in.
• A cleaner, tighter product search field.
• A mouse pointer that actually shows up on every clickable thing — a small but constant annoyance on desktops, finally fixed.

🖨️ Fiscal and thermal printing, hardened

Real shifts, real printers, real problems — all addressed:

• No more duplicate fiscal receipts on the same transaction. Each one is recorded once.
• Fiscal printer checks retry on connection failure instead of failing on the first hiccup.
• A flaky thermal printer no longer wedges the queue for everyone else — jobs are isolated per printer, with friendlier error messages when something does go wrong.
• Bolt and Wolt orders no longer trigger a duplicate fiscal reprint.
• Thermal receipts come out correctly centred and consistently sized, with longer timeouts on slower printers.

🔁 The long list of fixes that add up

Selected highlights from all the small things across v5:

• Fixed-amount discounts now carry across order splits — splitting a bill no longer loses a discount that was applied to the whole order.
• Order-level discounts are applied exactly once — no more double-deduction in edge cases.
• The receipt now shows one consistent discount total, ending the "two different discount totals on the same ticket" bug.
• Product search is dramatically faster on large catalogues.
• The first scan beep of a session no longer lags — the sound system warms up in the background.
• Customer search no longer falls over when staff type punctuation.
• Rapid taps on menu tiles no longer accidentally add the item twice.
• Tapping a table with an order on it opens that order instead of starting a new one.
• Logging out right after a sale routes correctly instead of getting stuck.
• The on-screen keyboard closes when you tap outside it.
• API keys and PINs are masked in any configuration display visible to staff.
• We track which Twine versions are running across your fleet, so we can spot a release-specific problem before customers do.

🗑️ What's gone

• The standalone Warranty Print button — warranty printing lives inside the unified checkout print dialog with everything else, exactly where staff look first.
• The old configuration table — all settings now live in one unified system, which is what made the per-site configurability above possible.
• The manual order-watcher toggle — the watcher is always on now, because there's no reason it shouldn't be.

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Coming from v4? Your tills will need a few minutes on first launch of v5.9 to refresh their data from the cloud, after which they'll start up faster than before. Your licence and pairing carry over automatically.

Already on a Twine 5 preview? This rolls in the cumulative checkout, gift-receipt, support-tooling and Windows improvements. Going forward, your Windows tills will receive new Twine releases automatically — no more chasing installers.

Buy X Get Y promotions are here

Run "buy 2 get 1 free," free-gift offers, and bundle deals straight from your POS. Configure the rules once and they apply automatically at checkout — no manual math at the till. The cart and pay screen surface a BXGY badge next to every item that's part of a promotion, so your staff and your customer can see at a glance which lines are discounted and why.

Under the hood we rebuilt the discount engine, with proration across multi-variant carts, soft-delete support for clean promo rollbacks, and a reconciler that keeps allocations honest as items are added, removed, or swapped.

Other improvements

• General stability improvements and under-the-hood polish.

Major-version mismatches now stop the line before they corrupt your data

When a register and its master server are on the same minor or patch release, everything keeps humming. But major releases can change the sync protocol or the underlying database — and a register on the wrong major can quietly write data that the master will refuse, or misinterpret data that the master sends.

From v4.14.0, that situation is no longer silent. As soon as a register detects that its major version differs from the master's, it pauses with a full-screen message showing both versions and telling you exactly which device needs to be updated — the register if the master is ahead, or the master if the register is ahead. Minor and patch differences continue to show only the existing soft warning in the connection status, so day-to-day updates aren't interrupted.

Other improvements

• General stability improvements and under-the-hood polish.

Unblocked navigation for print-route-less devices

If you run a POS device that doesn't have any print routes linked — for example, a front-of-house terminal that only takes orders without sending them to a kitchen printer — you'll now be able to move freely between screens. Previously, navigation could be blocked on these setups even though the send buttons were already hidden, leaving you with no way to process items and no way to leave the screen. That dead-end is gone.

Other improvements

• General stability improvements and under-the-hood polish.

Cleaner menus as your catalog evolves

Categories that you've deleted are now properly filtered out everywhere they appear — product lookups, menu item searches, and category trees. As your menu changes over time, the catalog stays tidy without stale entries hanging around.

Coming soon: configurable buttons

Behind the scenes, we've laid the groundwork for letting you configure key action buttons — New Sale, Skip Send, and Transfer Table — to match the way your team works. The settings to control them will land in an upcoming release.

Other improvements

• General stability improvements and under-the-hood polish.

Per-device order handling in master/slave setups

When two or more registers share the same order, each device now handles only the line items it added. Sends, prints, item merging, and refund fees all stay scoped to the device that created the line, and a warning surfaces when there are pending items on another register that this one can't process — so nothing prints twice and nothing gets sent on someone else's behalf.

• Send / Skip Send: only collects items created on the current device, with a warning when the only pending items belong to another register.
• Item merging: identical menu items and refund fees no longer merge across devices, keeping each register's audit trail clean.
• Print and navigation: the print pipeline and the "unprocessed items detected" navigation guard now follow the same per-device rule as Send.

Other improvements

• Cleaned up an edge case in the print job pipeline that could trigger an unnecessary reprint condition.

Confirm before removing fired items

Line items already sent to the kitchen now prompt for confirmation before they can be removed, configurable per venue.

Optional auto-focus on the cash amount field

A new setting auto-focuses the cash payment amount field, opening the on-screen numpad immediately when the screen appears.

Other improvements

• Each register can now use its own list of payment methods.
• Viva Wallet payments can hide the cashier-entered amount field when the terminal handles the total.
• Print routes now load from each POS's configuration.
• Hardened POS startup so first launches and recoveries go through more reliably.

⏰ Z-Reading on Autopilot

Set a daily time and let the till close itself out. Scheduled auto Z-Reading runs at the same hour every day so end-of-day reports happen without anyone remembering. Forgot to leave the till on overnight? Catchup mode prompts you to print the missed report next time you sign in — no skipped days, no fiscal headaches.

💸 Tipping, On Your Terms

The tip section is now fully configurable. Restaurants that want to encourage gratuity can show it; venues where tipping isn't part of the culture can hide it entirely from unified configuration. One toggle, your call.

🖨️ Friendlier Fiscal Printer Card

The receipt printer card got a clearer layout — Reports moved above Actions, and sections regrouped so the things you reach for most are right where you'd expect them. The Last Z-Report timestamp on the status card now displays in your local time, so there's no mental conversion when checking when the last close happened.

🧹 Cleaner Print Jobs List

Background fiscal status checks no longer clutter the Print Jobs modal — and on the rare occasions they do show up, they're clearly labeled so you know what you're looking at. Less noise, more signal.

🛠️ Stability & Reliability

• Catchup prompt wording clarified — the missed-Z-Reading dialog now spells out exactly what's about to happen
• Async DI chain fixed on fiscal status checks, so slow networks no longer stall startup
• Configuration cleanup — Z-Reading schedule consolidated under unified config (pos.fiscal_printer.z_reading_schedule)
• Test coverage expanded for fiscal printer warnings and Z-Reading scheduling

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Upgrade to v4.13.1 for hands-off end-of-day, smarter tipping, and a tidier fiscal printer experience.

💳 Revolut Wallet Now Live

Accept payments via Revolut Merchant directly at checkout — wired up to the real Merchant API, ready for production traffic. One more wallet, one less excuse for a customer to walk away.

🎁 Loyalty That Adds Up

Loyalty balances are now verified before charging, so customers can't accidentally overspend their points. We've also tightened error handling around loyalty validation and reformatted the loyalty check on delivery receipts for cleaner output.

📞 Find Orders Faster

Takeaway and delivery teams can now search by phone number or order details — and the search field stays visible while you scroll. Search state is preserved across updates, so your query doesn't disappear when new orders come in.

🍽️ Smarter Table Management

You can now update an ongoing order on an already-occupied table without juggling separate workflows. Plus, the discount banner is hidden on trash tables to keep the dining floor view focused.

🔊 Hear Every Scan

Get audible feedback when scanning barcodes, with a toggle in unified configuration to turn it on or off. The audio player pools have also been consolidated under the hood for cleaner sound playback across the app.

🖼️ Product Images, Your Way

Toggle product images on or off in the line items list through unified configuration. The cart item image widget has been overhauled, simplified, and now appears on the customization screen too — so customers can see what they're ordering.

🖨️ More Reliable Printing

Major reliability work on thermal printers: improved initialization, centered raster output, and fewer widget overflow issues. The fiscal printer gained mode controls, status refresh, and a service.cgi probe, plus a confirmation prompt before syncing date and time so you don't reset the clock by accident.

🛡️ Warranty Workflow

Warranty handling now loads details directly from an order, with refreshed print button logic to make warranty receipts a one-tap operation.

🔒 Security & Stability Wins

• API keys redacted in the unified configuration UI to keep secrets out of screenshots
• Logout redirect loop fixed when the idle detector fires on the login screen
• Custom payment methods now match by ID, not by shared CUSTOM type
• VAT rate properly preserved during item merging

📋 Under the Hood

• Refreshed cart item rendering and editability rules — paid items can no longer be edited
• Refund quantities support negatives where appropriate
• Sentry and related dependencies bumped to latest

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Upgrade to v4.13.0 for sharper payments, smarter search, and a more reliable printer experience.

💳 Smarter Payment Selection

Take control of your checkout flow! You can now manually select your preferred payment method, giving your staff the flexibility to choose what works best for each transaction. We've also hardened the payment method display so images always load correctly.

🔄 More Accurate Refunds

Refund processing just got safer and smarter. Refund quantities are now automatically capped to the original item amount, preventing over-refunds and keeping your books accurate. The system also enforces refund capacity limits across the board.

🛡️ Enhanced Warranty Management

Warranty handling has been upgraded with improved barcode scanning and better field management, making it easier to process warranty claims quickly and accurately.

🖨️ Print Queue Improvements

Print jobs are now sorted with the most recent first, making it easier to find and manage your latest print tasks. No more scrolling to find what you just sent to the printer.

🔍 Smoother Search Experience

Search now provides better visual feedback with improved loading states, so you always know when results are being fetched.

📋 Under the Hood

• Preserved processed timestamps when updating orderables for better data integrity
• Added CI checks for Linear issue tracking
• General stability improvements and performance optimizations

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Upgrade to v4.12.1 for a more reliable and flexible point-of-sale experience.

🔧 Under the Hood

This release focuses on stability and reliability improvements to ensure your POS experience remains smooth and dependable.

What's Included

• ⚡ Performance optimizations — Fine-tuned the app for faster, more responsive operation
• 🛡️ Stability improvements — Enhanced reliability across all supported platforms
• 🔄 Internal refinements — Continued improvements to sync and data handling

📶 Works Offline From the Start

No internet? No problem. Twine POS now handles offline scenarios gracefully during startup. The app initializes with what's available and seamlessly continues setup in the background once connectivity is restored. Your team can start taking orders immediately — no waiting around.

🔍 Smarter Barcode Scanning

We've overhauled the barcode scanning engine with a dedicated search use case and improved product matching logic. Weighted barcodes, regular SKUs, and edge cases are all handled more intelligently — meaning faster, more accurate lookups at the counter.

🧾 Better Refund Receipt Handling

Processing returns just got smoother. Enhanced barcode validation during refunds ensures receipts are matched correctly, reducing errors and speeding up the refund workflow for your staff.

🚫 Trash Table Safeguards

Trash tables now enforce proper restrictions — no more accidentally adding items or modifying prices on tables marked for disposal. This keeps your floor plan clean and your data accurate.

👥 Improved User Management

User accounts now support soft-delete with filtering by deletion status. Deactivated staff members are handled cleanly without losing historical data.

💳 Smoother Wallet Payments

We've completely revamped the wallet payment experience! A brand-new payment progress modal keeps you informed every step of the way — no more wondering if the payment went through. Track transaction status in real time for a seamless checkout flow.

🛡️ More Reliable Transactions

Payment edge cases? We've got them covered. Unknown payment states are now handled gracefully with clear error messaging, so your staff always knows what's happening — even when things don't go as planned.

⚡ Faster In-Lane Operations

Under the hood, we've separated polling timers for payments, resets, and global status checks. The result? Faster response times and more stable in-lane operations during peak hours.

🍳 Kitchen Notes Always Printed — No More Missing Instructions

The most important fix in this release: when production ticket grouping is enabled, items with notes (like "no cheese" or "extra spicy") were being silently merged together, causing the kitchen to miss critical order instructions. Now, items with different notes are always printed separately, ensuring every special request reaches the kitchen exactly as entered.

🧾 Order Collection Number on Pre-Bills

Pre-bills and XML receipts now display the order collection number, making it easier for staff and customers to identify and track orders.

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Upgrade recommended for all venues using production ticket grouping with item notes.

📨 Production Messages — Talk to Your Kitchen

The headline feature of v4.10.0! Send custom production messages directly to kitchen and production center printers. Messages appear grouped on tickets, giving your kitchen staff clear, actionable instructions alongside every order. Supports standalone messages, orderable-level messages, and full integration with your existing print routing setup.

🧾 Clearer Receipts with Variant Details

Item names on receipts and pre-bills now include variant options — so your customers and kitchen staff see exactly what was ordered at a glance. No more guessing which variant was selected!

🖨️ Per-PC Ticket Configuration

Each workstation can now have its own ticket setup — configure header and summary sections independently per PC, giving you full control over what prints where.

🔢 Order Number on Tickets

Order tickets now prominently display the order number, making it easier for kitchen and service staff to identify and match orders at a glance.

🎨 Customizable Ticket Font Sizes

Fine-tune your production tickets with configurable font sizes for both headers and summaries — perfect for busy kitchens where readability matters.

📋 Local Sequential Order Numbers

New local sequential numbering keeps orders tracked smoothly, even when working offline — no gaps, no confusion.

⚡ Smarter Print Routing

Print routing now features built-in caching and context-aware evaluation for faster, smarter ticket delivery. Fiscal printer integration ensures compliant printing flows with fewer interruptions.

🐛 Bug Fixes

• Refund subtotal calculations now correctly exclude fees, ensuring accurate refund amounts
• Wallet provider switching no longer causes state issues when changing payment methods
• Improved stale order detection keeps table management accurate and responsive

🛠️ Under the Hood

• Simplified stale order validation logic
• Streamlined receipt handling and method clarity
• Deduplicated beep duration mapping for cleaner printer config
• Simplified ticket config resolution
• Removed unused parameters for cleaner code

🖨️ Faster Receipt Printing

Fixed a significant delay (up to 8 seconds) when printing receipts with barcode configurations on ESC/POS thermal printers. Receipts now print and complete instantly without the queue stalling.

🐛 Bug Fixes

• Stability improvements and bug fixes

🧾 VAT Number Support

You can now add and update VAT numbers directly on orders — making tax compliance smoother for your business operations.

🖨️ More Reliable Printing

We've significantly improved printer reliability:

• Longer timeouts to handle busy networks
• Clearer, user-friendly error messages when something goes wrong
• Better handling of printer disconnections

📱 Smarter Barcode Scanning

The barcode scanner now handles edge cases more gracefully — no more empty scans or duplicate inputs cluttering your workflow.

💳 Payment Terminal Improvements

Enhanced communication with GPE payment terminals for more reliable transaction processing.

🐛 Bug Fixes

• Fixed an issue where orders weren't refreshing properly after being discarded
• Improved error handling when managing orders
• General stability improvements across the app

🛒 More Reliable Ordering

We've squashed a couple of ordering bugs to keep your checkout flowing smoothly:

• Rock-Solid Event Processing — Order events are now processed sequentially, eliminating edge cases where rapid actions could cause state conflicts. Your orders stay consistent, every time.

🖨️ Smarter Fiscal Printer Management

We've refined the fiscal printer experience to keep your operations running smoothly:

• Instant Time Sync — When a time mismatch is detected on your fiscal printer, a "Sync Date & Time" button now appears right where you need it — on the printer status card. No more hunting through settings menus!

• Background Status Monitoring — Fiscal printer status checks now run quietly in the background via our print queue, keeping you informed without interrupting your workflow.

• Cleaner Navigation — Fixed a visual spacing issue in the navigation rail that appeared when no printer warnings were active, giving you a polished, distraction-free interface.

💳 Smarter Cash Machine Payments

We've completely revamped the cash machine payment experience! A new payment progress modal keeps your staff informed in real-time, while intelligent device polling automatically handles busy machines — no more manual retries. Cashmatic users will enjoy significantly improved error handling for smoother transactions.

🖨️ Fiscal Printer Made Easy

Managing fiscal printers just got a whole lot simpler. The new configuration card puts all your printer settings in one place, Z-report overdue warnings ensure you never miss a closing report, and per-field reset buttons let you fine-tune settings without starting from scratch.

✂️ Precision Order Splitting

Splitting bills is now more accurate than ever. We've implemented cent-safe rounding that ensures every cent is accounted for — no more rounding discrepancies that leave your till off at the end of the day.

🔄 Reliable Refunds

Refund calculations have been tightened up across the board: correct VAT handling, proper discount resets, and accurate unit pricing ensure your refunds are always spot-on.

🧭 Rock-Solid Navigation

Say goodbye to frozen screens! We've eliminated stale navigation states that could block screen transitions after payments, keeping your workflow moving without interruption.

🖼️ Better Receipts

Improved image printing quality, better receipt alignment, and proper currency symbol handling mean your printed receipts look professional every time.

🛡️ Smoother Payment Flows

We've squashed a pesky navigation bug that could occasionally prevent staff from moving to the next screen after completing a payment. Transactions now flow seamlessly from start to finish — no more frozen screens at the worst possible moment.

🔧 Under the Hood

• Pinned connectivity dependency versions for more predictable network behavior across devices
• General stability improvements

🚀 What's New

💳 Smarter Cash Machine Payments

The cash machine experience gets a major upgrade! A completely redesigned payment modal now shows real-time progress tracking so your staff always knows the payment status. When a device is busy, the system intelligently polls and waits — no more confusion at the counter.

🖨️ Fiscal Printer Intelligence

Your fiscal printer now works harder for you. Twine POS automatically checks printer health on startup — alerting you if a Z-report is overdue, if the printer clock is out of sync, or if the printer is unreachable. A new configuration card in Settings gives you full visibility into your fiscal printer status, and you can sync your printer's clock directly from the app.

🧾 Pixel-Perfect Receipts Everywhere

Receipt printing is now consistent across all platforms. We've resolved alignment differences between Windows and macOS when printing image-format receipts, so your pre-bills and production tickets look identical no matter which device prints them. The Euro symbol also now renders correctly on all ESC/POS printers.

✂️ Precision Order Splitting

Splitting orders between customers? We've significantly improved the accuracy of price calculations with cent-safe rounding — every cent is accounted for, even on complex split bills.

💰 Refund Accuracy

VAT calculations and discount handling for refunded items have been corrected, ensuring your books stay perfectly balanced.

🛡️ Navigation Safety

Staff can no longer accidentally navigate away during active payments — keeping transactions safe and uninterrupted.

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📊 By the Numbers

• 60+ commits of improvements
• Cash machines: 8 enhancements
• Printing system: 14 improvements
• Ordering engine: 15+ fixes and refinements

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🔧 Under the Hood

• Centralized multiple orders logic for better maintainability
• Improved order state management and dependency injection
• Added comprehensive test coverage for order calculations
• Maintenance mode model for operational flexibility
• Enhanced error handling and Sentry integration for cash machines
• Cross-platform text rendering normalization for receipt printing

🔄 Smoother Data Sync

We've optimized how your POS syncs data behind the scenes — faster batch uploads and more reliable connectivity keep your operations running seamlessly.

What's Improved

• ⚡ Faster sync uploads — Data uploads now use optimized batch processing for quicker synchronization
• 🛡️ More reliable sync — Improved upload mechanism ensures your data stays consistent across devices

Under the Hood

• 🔧 Refactored sync upload pipeline for better performance and maintainability

🧾 Better Discount Printing

We've refined how discounts appear on your printed receipts and fiscal tickets — cleaner, clearer, and more professional for your customers.

What's Improved

• 🎯 Clearer discount details — Discounts now render with improved formatting on both ESC/POS thermal printers and fiscal printers
• 🖨️ Consistent ticket layout — Discount information displays uniformly across all printer types

Under the Hood

• 🔧 Stability improvements and minor bug fixes

🔄 Sync on Your Terms

Take control of your data sync! You can now pause and resume cloud syncing directly from your device. Whether you're in the middle of a rush and want to conserve bandwidth, or need a moment to work offline — you're in charge.

🛠️ Under the Hood

• Improved app store screenshot automation for a polished storefront experience
• Stability improvements and bug fixes

🔧 Bug Fixes

Bug fixes and stability improvements.

🚀 What's New

This release brings configurable sync throttling for better control over how your POS devices synchronize data.

⚡ Sync Performance & Control

• Configurable CRUD throttle time — fine-tune your data sync speed to match your network environment and operational needs
• Improved sync configuration handling ensures settings are fully ready before sync operations begin

🔧 Bug Fixes

• Fixed sync configuration readiness check — prevents premature data reads during startup
• General stability and performance improvements

🚀 What's New

This patch release brings faster printing, improved receipt layouts, and a new order watcher configuration option.

🖨️ Printing Performance & Styling

• Optimized image printing pipeline — receipts print faster with improved image handling
• Updated receipt styling and print configuration for cleaner output
• Collection number now displayed more prominently on production tickets

⚙️ Configuration

• New order watcher toggle in configuration settings for finer control over order monitoring

🔧 Bug Fixes

• Fixed print button visibility when using instant receipts — the button now correctly appears based on receipt configuration
• General stability and performance improvements

🚀 What's New

This release brings warranty printing improvements, smarter delivery handling, and enhanced printing configurability — plus important sync and stability fixes.

📄 Warranty & Document Printing

• Redesigned warranty PDF layout with cleaner document details and line item formatting
• Warranty prints can now be configured to require (or skip) customer assignment
• New warranty configuration options in POS settings

🖨️ Printing Enhancements

• New widget-based pre-bill printing for a more polished pre-bill experience
• Order number and course number are now independently configurable on printed receipts
• Standardized text styles across all receipt components

🚚 Delivery Improvements

• Delivery orders now auto-complete automatically — no more manual status changes (Bolt and Wolt orders excluded)

👤 Customer Management

• Customer addresses now include a VAT number field for business invoicing

🔄 Sync & Reliability

• Replaced hardcoded 24-hour sync cutoff with smart last-sync timestamps for more reliable order sync
• Simplified order sync logic with better handling of paid/fulfilled orders
• Fixed a race condition in split payments that could cause incorrect totals

🔧 Stability Fixes

• Fixed app restart hanging during patch downloads — no more black screens
• Improved print job deduplication to prevent double-printing
• Fixed delivery order listening on auth state changes

🚀 What's New

This release brings warranty printing improvements, smarter delivery handling, and enhanced printing configurability — plus important sync and stability fixes.

📄 Warranty & Document Printing

• Redesigned warranty PDF layout with cleaner document details and line item formatting
• Warranty prints can now be configured to require (or skip) customer assignment
• New warranty configuration options in POS settings

🖨️ Printing Enhancements

• New widget-based pre-bill printing for a more polished pre-bill experience
• Order number and course number are now independently configurable on printed receipts
• Standardized text styles across all receipt components

🚚 Delivery Improvements

• Delivery orders now auto-complete automatically — no more manual status changes (Bolt and Wolt orders excluded)

👤 Customer Management

• Customer addresses now include a VAT number field for business invoicing

🔄 Sync & Reliability

• Replaced hardcoded 24-hour sync cutoff with smart last-sync timestamps for more reliable order sync
• Simplified order sync logic with better handling of paid/fulfilled orders
• Fixed a race condition in split payments that could cause incorrect totals

🔧 Stability Fixes

• Fixed app restart hanging during patch downloads — no more black screens
• Improved print job deduplication to prevent double-printing
• Fixed delivery order listening on auth state changes

🚀 Improvements & Fixes

This release focuses on delivery order accuracy, ensuring your team sees the complete picture for every delivery.

🔧 What's Fixed

🚚 Delivery Order Display

• Nested order items (modifiers, add-ons) now display correctly in delivery orders — no more missing details for complex items
• Deleted items are now properly excluded from item counts, giving you accurate order totals at a glance

🔄 Under the Hood

• Stability and performance improvements

🚀 New Features & Fixes

This release brings a new customer form enhancement along with important stability fixes across ordering, payments, and barcode scanning.

✨ What's New

🌍 Phone Country Code Dropdown

Customer forms now include a country code dropdown for phone numbers — making it easier to capture international customer details accurately.

🔧 What's Fixed

💳 Safer Payment Flow

• The back button is now disabled during payment processing, preventing accidental navigation that could interrupt transactions

📦 Item Duplication Fix

• Fixed parent-child ordering when duplicating orderables — ensures modifiers and add-ons stay correctly linked to their parent items

📱 Barcode & Checkout Improvements

• Corrected hyphen decoding in barcode scanning
• Fixed field focus issues in the checkout flow for smoother scanning workflows

🔄 Under the Hood

• Removed unnecessary PrintJobQueueBloc dependency from the payment button for cleaner architecture

🔧 Split Payment Fixes

This release delivers critical fixes for split payments and fiscal printing — ensuring your busiest service moments go smoothly.

✨ What's Fixed

🖨️ Fiscal Printer No Longer Gets Stuck

Fixed an issue where the fiscal printer could enter a stuck state when processing split item payments with rounding differences. Payments now complete reliably every time.

💳 More Accurate Split Totals

Split payment calculations have been improved — subtotals are now computed correctly in the split totals engine, ensuring every cent is accounted for.

⚡ Smoother Split Payment Flow

• No more race conditions — the split list is now captured at the start of payment to prevent data from changing mid-transaction
• Cleaner UI — the print receipt button is now hidden during split item payment to avoid confusion
• Better receipt printing — split order receipts now use the correct order details format

🔄 Under the Hood

• Removed unnecessary status re-checks after void attempts
• Reverted experimental split scaling changes for more reliable printing
• Removed print queue checks that were blocking the pay button

🔄 Smoother, More Reliable Sync

This release focuses on sync reliability and UI stability — making your day-to-day operations even smoother.

✨ What's New

🖥️ No More Screen Flickering

Say goodbye to the occasional flicker during background sync! Your order screen now stays rock-solid while data syncs in the background.

🔗 Bulletproof Data Sync

We've completely overhauled the data sync engine:

• All changes sync correctly — including order deletions that were previously missed
• Failed uploads now retry automatically instead of silently stopping
• Transaction-aware sync ensures your data stays consistent and complete

⚡ Under the Hood

• Cleaner sync architecture following best practices
• More efficient transaction processing
• Improved error handling throughout the sync pipeline

What's New

🔄 Smarter Device Sync

Slave devices now receive recently completed orders (paid/fulfilled within the last 24 hours) during wake-up sync. This prevents stale order data from lingering on secondary terminals and ensures all devices have an accurate, up-to-date view of your operations.

🛡️ Improved Stability

Under-the-hood improvements for a more reliable POS experience across all your devices.

What's New

🪑 Table Management Fix

We've improved how table management handles device roles across multi-device setups. The correct device role state is now passed through reliably, ensuring smoother table operations when running multiple terminals.

🛡️ Improved Stability

Under-the-hood improvements for a more reliable POS experience across all your devices.

What's New

🛵 Smoother Takeaway & Delivery Experience

We've refined how takeaway and delivery orders are handled behind the scenes. Auto-printing now triggers at exactly the right moment — when an order is accepted — and auto-complete logic is cleaner and more reliable. No more missed receipts!

🛡️ Improved Stability

Under-the-hood improvements to null safety and lifecycle checks ensure a smoother experience across all devices.

What's New

🪑 Smarter Table Management

Tables that were stuck showing as "occupied" after orders were completed or cancelled? That's history! Twine now automatically detects and cleans up stale table statuses, so your floor plan always reflects reality.

🛡️ Improved Stability

We've squashed a crash that could occur when viewing orders being processed on another device. Your multi-device setup just got more reliable.

🎯 Smarter Loyalty Calculations

Your loyalty program just got more accurate! We've refined how loyalty point deductions are calculated, especially when dealing with mixed payment methods. Points now proportionally adjust based on the deductible portion of each transaction, ensuring your customers always get the right rewards.

💳 Payment Accuracy

Enhanced the total recalculation engine to properly account for loyalty deductions alongside other payment types — no more edge cases with split payments and loyalty rewards.

🐛 Bug Fixes & Stability

• Loyalty deductions now correctly factor in deductible transaction percentages
• Proportional loyalty reduction for mixed payment scenarios
• Improved loyalty amount calculation logic in order totals
• General code optimizations and cleanup

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7 changes included since v4.4.2

🖨️ Enhanced Printing Experience

Your kitchen and bar printers just got smarter! Image format printing now supports beep notifications, so your staff never misses an incoming order ticket. Plus, warranty receipts now support rich text formatting for cleaner, more professional printouts.

🍽️ Ordering Improvements

Fixed an issue where the selected course wasn't properly resetting when replacing an order — ensuring your team always starts fresh with the correct course selection.

🐛 Bug Fixes & Stability

• Printer beep notifications now work with image format printing
• Course selection resets correctly when replacing an order
• Rich text support added for warranty print placeholders
• Improved error logging defaults for better stability monitoring

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5 changes included since v4.4.1

🛒 Smoother Checkout Experience

Fixed an issue where the POS register screen would unexpectedly redirect after completing a paid order. Your staff can now stay right where they need to be after closing out an order — no more unwanted screen jumps!

🐛 Bug Fixes

• Fixed post-payment navigation causing unintended redirect on the register screen

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1 change included since v4.4.0

🛵 Smarter Delivery Order Handling

Delivery orders from platforms like Bolt and Wolt can now auto-complete based on your configuration — less manual work, faster turnaround! Once an order is fulfilled, the system takes care of the rest.

🖨️ More Reliable Receipt Printing

We've refined the automatic receipt printing for delivery orders to be more reliable and consistent, so your kitchen never misses a beat. Receipts now print seamlessly when orders are accepted.

🐛 Bug Fixes

• Fixed an edge case where delivery receipt printing could fail when order details were being processed
• Improved stability of the auto-print flow during order acceptance

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2 changes included since v4.3.1

💳 Twine POS 4.3.1 — More Reliable Payments & Sync

This patch release focuses on payment reliability and multi-device stability, ensuring your transactions go through exactly once and your devices stay perfectly in sync.

🛡️ Duplicate Payment Protection

We've eliminated a scenario where wallet payments could accidentally be processed twice. Your team can process payments with confidence, knowing every transaction is handled once and only once.

🔄 Smoother Multi-Device Sync

Secondary (slave) devices now sync data more reliably, preventing potential data inconsistencies across your POS setup. Whether you're running two terminals or twenty, everything stays in harmony.

⚙️ Under-the-Hood Improvements

Wallet payment state handling has been refined for cleaner, more predictable behavior — reducing edge cases and improving overall transaction flow.

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5 changes included since v4.3.0

⚡ Twine POS 4.3.0 — Smarter, Faster Windows Performance

Your Windows POS terminals just got even smarter. This update fine-tunes how the database plans its queries for better accuracy and speed.

🚀 More Accurate Query Planning

We've removed the analysis cap on SQLite's query planner statistics, allowing it to build a complete picture of your data. The result? More efficient queries, faster lookups, and a smoother experience during busy service periods.

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1 change included since v4.2.0

⚡ Twine POS 4.2.0 — Faster Windows Performance

Your Windows POS terminals just got a speed boost. This update delivers noticeable performance improvements across the board.

🚀 Turbocharged Database on Windows

We've enabled SQLite performance pragmas on Windows, meaning every tap, scan, and lookup feels snappier. Whether you're ringing up orders, searching products, or managing tables — the app responds faster than ever.

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1 change included since v4.1.3

⚡ Twine POS 4.1.3 — Faster Barcode Scanning

Speed matters when you're serving customers. This update makes barcode scanning significantly faster.

🏎️ Instant Barcode-to-Cart

Scanning a product barcode now adds it to the order instantly — no more waiting. We've eliminated an unnecessary database lookup that was slowing down every scan, so your staff can keep the line moving.

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1 change included since v4.1.2

🍽️ Twine POS 4.1.1 — Course Management Fix

A quick patch to keep your kitchen running smoothly.

🔄 Course Cards Now Update Instantly

Moving items between courses now immediately reflects on the order screen — no more stale course cards. What you see is what the kitchen gets.

➕ Create New Courses On the Fly

Need an extra course mid-order? You can now add a new course directly from the "Move to Course" dialog without leaving the item customisation screen.

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1 change included since v4.1.0

🚀 Twine POS 4.1 — Smoother, More Reliable

A focused update that makes your daily operations even more dependable.

🖨️ Electronic Journal Improvements

No more timeouts when downloading large Electronic Journal reports! The EJ download now handles extended date ranges with ease — perfect for end-of-month reporting and audits.

🧭 Streamlined Navigation

We've refined the app's navigation under the hood — the sidebar, drawer, and header now share a unified tab system for a more consistent experience across all screen sizes.

🔄 Windows Update Notifications

Windows users will now receive update prompts when new versions are available, ensuring you're always running the latest and greatest.

🐛 Quality & Stability

• Removed unused UI elements for a cleaner settings experience
• Internal code improvements for better maintainability

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4 changes included since v4.0.0

🎉 Twine POS 4.0 Is Here!

This is a landmark release — Twine POS 4.0 delivers a reimagined experience with faster logins, smarter payments, and rock-solid printing across all your devices.

🔐 iButton Authentication

Staff can now log in with a single tap using iButton hardware keys — no more typing passwords during the rush. Paired with a completely redesigned login screen for a sleek, modern experience.

💳 Smarter Payments

• Card terminal recovery — automatically recover interrupted card payments without re-entering amounts
• Configurable cash autofill — set default cash amounts to speed up transactions
• Order merge remembers payment method — merged orders carry forward the last used payment method
• Redesigned payment screen — cleaner layout for faster checkout

🖨️ Next-Gen Printing

• Widget-based image printing — dramatically improved receipt quality with high-fidelity image rendering
• Fiscal reference numbers — automatically stored on receipts for compliance
• E.J. download — export your electronic journal with one tap
• Receipt coupons — add promotional coupons to printed receipts to drive repeat visits
• Fixed garbled prints on iPad, buffer overflows with large images, and 16-bit PNG compatibility

🚚 Delivery & Supply Channel

Print receipts and mark supply channel orders as complete — all from one screen.

⚡ Performance & Sync

• Advanced SQLite optimizations for dramatically faster sync on Windows
• Transaction-wrapped operations for bulletproof order creation and sync
• Improved slave device wakeup and sync reliability

🎨 UI Refresh

• Redesigned customization screen for register settings
• Task-based progress indicators on init and sync screens — always know what's happening
• Split bill improvements — child items now visible in split view
• Unified color system and cleaner search experience

🐛 Reliability & Bug Fixes

• Fixed refund receipt pricing and display
• Resolved table transfer and dialog race conditions
• Prevented SSE socket crashes
• Improved fire course and table transfer printing
• Numerous sync, printing, and UI stability fixes

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88 changes included since v3.24.2

🐛 Void Item Fix

Resolved an issue where voiding items could fail with a "Failed to create target order for table" error. The fix removes a fragile database return value check that behaved inconsistently inside nested transactions, ensuring void operations work reliably in all scenarios.

🔧 Additional Improvements

• General stability and performance enhancements

🎨 Customizable Toolbar System

Take control of your POS experience! The new configurable toolbar lets you arrange action buttons and menu items exactly how your team works best. Add, remove, and reorder tools to match your unique workflow.

✂️ Smarter Order Splitting

Percentage discounts now carry over automatically when splitting orders — no more manually re-applying promotions. Your customers get the right price every time.

🔤 Adjustable Font Size

New global text scale setting makes it easy to optimize readability across different screen sizes and viewing distances. Perfect for counter-top and wall-mounted displays.

🍽️ Default Course Support

Streamline order entry with default course assignments. Less tapping, faster service.

🖥️ Fullscreen Mode

Go fullscreen with a simple configuration toggle — maximize your screen real estate for a cleaner, more focused POS experience.

💳 More Reliable Payments

Enhanced cash machine integration with improved error handling and polling resilience ensures smoother payment processing, even in challenging network conditions.

🔧 Additional Improvements

• Custom labels and icons for register action chips
• Toggle time tracking visibility in the side drawer
• Improved toolbar loading reliability
• General stability and performance enhancements

🍽️ Smarter Table Management

Tables now work harder so you don't have to. When an order is paid, the table automatically frees up — no manual cleanup needed. Navigating away from an empty table? You'll get a helpful prompt to release it, keeping your floor plan accurate during service.

We've also hardened table reconciliation across multiple scenarios — occupying, re-occupying, unparking, and cover management — so table state stays consistent even during the busiest shifts.

🧾 Auto-Print Fiscal Receipts for Deliveries

Delivery orders now automatically print fiscal receipts, saving your team a manual step on every takeaway and delivery transaction.

📡 Enhanced Network Info

The Settings screen now shows richer network information, making it easier to diagnose connectivity issues on-site.

🎨 UI Improvements

• 🛒 Restyled cart item action buttons for a cleaner, more intuitive ordering experience
• 🖥️ App now maximizes on startup for a better out-of-the-box experience
• 🔄 Consolidated update checking in settings

🐛 Bug Fixes

• 🪑 Fixed tables not freeing when orders are paid
• 🪑 Fixed reconciliation gaps in table state management
• 🪑 Removed erroneous reconcile on cover delete
• 🔄 Fixed sync on table occupy and re-occupy after unpark

🍽️ Smarter Table Management

Tables in standalone mode now handle closed orders more intelligently. When all orders on a table are closed, the table automatically closes too — keeping your floor view clean and accurate during busy service.

🐛 Bug Fixes & Improvements

• 🪑 Fixed standalone mode not closing tables when orders were already closed
• 🔧 General stability improvements

🔍 Full-Screen Product Search

Product search has been completely revamped with a new full-screen experience. Finding products is now faster and more intuitive, with a reusable search component across the app.

📦 Smarter Barcode Scanning

Barcode scanning is now more reliable than ever — with improved handling for weighted barcodes, SKU lookups, and seamless scanning inside the full-screen search. No more missed scans during busy service.

📝 Orderable Notes at a Glance

Orderable notes now appear directly in the collapsed cart item header, so your team can see special instructions without expanding each item — saving time during order preparation.

🐛 Bug Fixes & Improvements

• 🔙 Fixed duplicate back button appearing on the pay screen
• 👁️ Dimmed note opacity on processed items for better visual clarity
• ⌨️ Improved keyboard handling and state management in product search
• 🔄 Better offline indicator using StatusIcon in the navigation rail
• 🧹 Disabled sync status modal footer buttons for a cleaner interface

🔄 Simplified Software Updates

We've merged three separate update buttons into a single "Check for updates" button that checks everything at once. Results now appear in one clean dialog — no more stacking popups. Cleaner, faster, simpler.

🚀 Navigate Smarter with the Navigation Rail

The new navigation rail gives you quick access to all your essential screens — orders, tables, settings, and more — right from a sleek sidebar. Less tapping, more selling.

📲 Automatic App Updates

Twine POS now checks for updates automatically when you start the app, so you're always running the latest version with all the newest features and fixes.

💳 Rock-Solid Viva Wallet Payments

Smart retry logic for Viva Wallet payment polling ensures your transactions complete smoothly, even during brief network hiccups. Fewer interruptions, happier customers.

🖨️ Fiscal Printer Testing & Reports

Run a test print directly from the settings screen — no more guesswork about whether your fiscal printer is properly connected. Plus, new fiscal report download jobs for fiscal memory reports, totals, and electronic journal reports.

🐛 Bug Fixes & Improvements

• 🔎 Fixed on-screen keyboard not triggering search in product and customer search
• 📱 Fixed navigation rail overlapping the iPad status bar
• ⌨️ Fixed keyboard height spacer persisting after closing search screens
• 🔑 License key now persists across app restarts — no more re-entering after reboot
• 🔍 Fixed customer search navigation for smoother lookups
• 📐 Better UI scaling across different screen sizes
• 📝 Fixed the note input field in the register
• 🖨️ Resolved text formatting issues with RCH fiscal printers
• ✨ Refreshed settings UI with cleaner dialogs

⚙️ Configurable Seating Prompt

The seating prompt can now be toggled on or off through your venue configuration. Venues that don't use table seating can skip the prompt entirely for a faster ordering flow!

🖨️ Fiscal Receipt Improvements

Fiscal receipt tracking is now more reliable — receipts are only recorded after a successful print job and are correctly restricted to RCH fiscal printers. This prevents duplicate or erroneous fiscal records.

🔧 Under the Hood

• Refactored print job dependency injection for better maintainability
• Centralized fiscal receipt tracking logic

🛠️ Bug Fixes

Payment Screen Navigation Fix

We've resolved an intermittent issue where the back button on the payment screen could become unresponsive. Your checkout flow is now smoother than ever!

What's New

⚡ Faster Cart Item Notes

We've streamlined how cart item notes are handled. Notes now update instantly as you type, providing a snappier and more responsive experience when adding special instructions to order items.

What's New

⚡ Faster Cart Item Notes

We've streamlined how cart item notes are handled. Notes now update instantly as you type, providing a snappier and more responsive experience when adding special instructions to order items.

What's New

🖨️ Fiscal Printer Enhancements

Two powerful new features give you direct access to critical fiscal data:

Automatic Statistics Download - Printer statistics (C503, C508) are now automatically downloaded before Z reports, with printer and location tracking. You can also trigger a manual download from settings anytime.

E.J. Download - Download your electronic journal data directly from the fiscal printer. Perfect for audits, record-keeping, and compliance requirements.

🔒 Enhanced Order Completion

We've completely refactored the order completion logic to use database transactions as the single source of truth. This means guaranteed data consistency when completing orders and more reliable status updates.

💰 Improved Discount & VAT Calculations

We've refined the item addition logic to ensure discounts and VAT are calculated accurately when unit prices change or quantities are modified. Your pricing is now even more precise.

🧾 Better Pre-Bill Tracking

Full order pre-bills now correctly save the print timestamp to the database and sync to other devices. This ensures all terminals know when a pre-bill has been printed.

🎨 Clearer Table Status Display

Partially paid tables now have their own distinct styling with a money icon and orange color, making it easier to distinguish them from pre-bill printed tables at a glance.

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Bug Fixes

💳 Rock-Solid Payments

We've added extra safeguards to prevent duplicate payments during processing. Even if there's a hiccup in connectivity, your payment will only go through once.

🔄 Smarter Order Sync

Enhanced handling of partially synced orders means greater reliability when network conditions aren't perfect. The system now gracefully handles edge cases that could previously cause issues.

🗄️ Cleaner Database Queries

Soft-deleted POS configurations are now properly filtered from queries, ensuring faster performance and no ghost data.

What's New

🍽️ Course Management Made Easy

Move items between courses with intuitive drag-and-drop! Simply grab any item and drop it into the course you want. You can also use the new "Move" button for precise control. Perfect for when customers change their minds or you need to reorganise orders on the fly.

🎯 Smart Default Courses

Menu items can now have a default course assigned. When your staff adds an item, it automatically goes to the right course - no extra taps needed. Starters go to starters, mains to mains. Simple.

📊 Dynamic Course Generation

Courses are now generated dynamically based on your configuration. Set up your default course count and the system handles the rest. More flexibility, less setup.

📦 Better Product Organisation

Products can now be sorted by priority within their categories. Put your bestsellers at the top where your team can find them instantly.

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Improvements

🔤 Adjustable Text Size

Configure global font scaling across the entire app. Great for different screen sizes or staff who prefer larger text.

🚚 Enhanced Delivery Tracking

Each delivery order now shows its individual processing status. No more confusion about which orders are being prepared - action buttons update in real-time.

⚙️ More Configuration Options

• Toggle time tracking visibility in the side drawer
• Configure fullscreen mode via settings
• New display configuration options for customised workflows

⚡ Performance Boost

• Optimised database operations on Windows
• Improved sync reliability with updated PowerSync
• Reduced logging overhead in production builds

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Technical Updates

• Updated core dependencies for improved stability
• SQLite performance optimisations
• Enhanced query efficiency for large product catalogues

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Upgrade today to streamline your service flow!

🚀 Version 3.16.1

A patch release focused on payment reliability and stability.

🐛 Bug Fixes

💳 Wallet Payments Fixed

• Wallet payment processing restored - Fixed an issue affecting wallet payment transactions
• Smoother checkout experience - Customers can now complete wallet payments without interruption

✨ What's Included

This release ensures reliable payment processing for wallet-based transactions.

🚀 Version 3.16.0

A new minor release that ensures reliable kitchen operations and lays the groundwork for exciting features ahead.

🐛 Bug Fixes

🍳 Fire Course Notifications Fixed

• Kitchen notifications restored - Fire course notifications now correctly send to kitchen printers
• Reliable course firing - Staff can confidently fire courses knowing the kitchen will receive the notification

✨ What's Next

This release prepares the foundation for upcoming features and improvements. Stay tuned!

🔧 Bug Fix Release

Version 3.15.6 addresses a critical issue with kitchen fire course notifications.

🐛 Bug Fixes

🍳 Fire Course Notifications Fixed

• Kitchen notifications restored - Fire course notifications now correctly send to kitchen printers
• Reliable course firing - Staff can confidently fire courses knowing the kitchen will receive the notification

💳 Trust Payments Integration

Version 3.15.5 introduces Trust Payments as a new payment provider, plus receipt and kitchen display improvements.

✨ What's New

💳 Trust Payments Support

• Card payment integration - Accept card payments through Trust Payments with full API integration
• Secure transactions - Strict typing and custom client implementation for reliable payment processing

🧾 Smarter Receipts

• Line item grouping - Identical menu items are now automatically grouped on receipts (e.g., "3x Latte" instead of three separate lines)
• Cleaner presentation - Less paper, easier to read for both staff and customers

🍳 Kitchen Display Improvements

• Duplicate item grouping - Production centre now groups identical items together
• Better order visibility - Kitchen staff can quickly see quantities at a glance

📋 Pre-Bill Tracking

• Timestamp logging - Track exactly when pre-bills are printed
• Updated table styling - Visual distinction for tables with printed pre-bills

🔧 Maintenance Release

Version 3.15.4 is a maintenance release focused on stability and reliability.

✨ What's Included

🛡️ Stability Improvements

• Performance optimizations - Minor under-the-hood improvements for smoother operation
• Bug fixes - Addressed minor issues reported by users

🔄 Rock-Solid Sync for Your Multi-Device Setup

Version 3.15.3 delivers a significantly improved synchronization system, keeping all your POS terminals perfectly in sync—even in demanding environments.

✨ What's New

🔧 Enhanced Sync Reliability

• Never miss a beat - Resolved issues where devices could miss sync events after reconnecting, ensuring seamless data flow across all terminals
• Smart reconnection - Improved handling when devices go offline and come back online
• Pending sync protection - System now waits for pending syncs to complete before reset operations

📊 Better Connection Monitoring

• Real-time stats - Track sync health with queue statistics (queued, dropped, and sent events)
• Health indicators - Quickly see connection status across your device network

🏓 Improved Connection Stability

• Keep-alive pings - Automatic connection maintenance prevents unexpected disconnections
• Dead client detection - Faster identification and cleanup of disconnected devices

📝 Easier Troubleshooting

• Enhanced logging - Detailed connection and sync logs for quick issue resolution
• Device tracking - Better visibility into master/slave connection states

Delivery & Ordering Refinements 🚚

This patch release brings refinements to order handling and delivery ticket printing.

Improvements

📦 Order Entity Enhancements

• Refined order entity logic - Improved handling of order data structures
• Better delivery ticket printing - Enhanced formatting and data presentation

What's Inside

This release includes behind-the-scenes improvements to ensure your delivery orders print accurately and your order data is handled consistently.

Printing & Reliability Improvements 🖨️

This patch release focuses on printing reliability and quality-of-life improvements across the POS system.

Improvements

🎨 Configurable Ticket Font Size

• Customize production ticket text - Adjust font size to match your kitchen's needs
• Better readability - Make tickets easier to read in busy environments

⏰ Enhanced Work Session Printing

• Improved time clock printouts - Better formatted work session reports
• Cleaner layout - Enhanced presentation of clock-in/clock-out data

📋 Print Queue Visibility

• Pending jobs display - See queued print jobs in the print modal
• Separate sections - Clear distinction between pending and failed jobs
• Better troubleshooting - Quickly identify printing issues

🍽️ Table Management

• Auto-occupy on item add - Tables automatically marked as occupied when adding items
• Smoother workflow - Less manual steps during service

📝 UI Enhancements

• Improved delivery cards - Better layout for delivery order information
• Enhanced note display - Cleaner presentation of order notes

Bug Fixes

🔧 Printing Reliability

• Fixed duplicate production tickets - Resolved issue causing multiple tickets for POS orders
• Sequential fiscal printer processing - Implemented mutex lock for reliable job handling
• Prevented race conditions - Better handling of concurrent print requests

⚙️ System Stability

• Fixed time clock initialization - Resolved async factory error in WorkSessionBloc
• Fixed slave disconnect modal - Blocked unintended taps during device sync
• Improved error handling - Better handling of missing table scenarios

Completely Redesigned Customer Management 👥

This major release transforms how you manage customers in Twine POS, with a ground-up rebuild of the customer creation and editing experience, multi-address support, and powerful new search capabilities.

New Features

🎯 Redesigned Customer Experience

• Overhauled customer modal - A fresh, intuitive interface for creating and editing customers
• Resizable customer pane - Adjust the customer panel to fit your workflow
• Streamlined form layout - Cleaner organization of customer details with better validation feedback

📍 Multi-Address Support

• Multiple addresses per customer - Customers can now have several addresses on file
• Smart address cards - Improved address card UI with easy edit and delete actions
• Soft delete for addresses - Remove addresses without losing historical data

🔍 Global Customer Search

• CustomerSearchAnchor - Find and assign customers from anywhere in the app
• Instant search - Start typing to immediately see matching customers
• Quick customer creation - Create new customers directly from search results

🌍 Searchable Address Fields

• Locality dropdown search - Quickly find localities by typing
• Town and country search - All geographic fields now support search
• Better international support - Improved handling of address formats

Improvements

📱 Phone Number Handling

• International number validation - Robust support for phone numbers from any country
• Country code detection - Automatic parsing and validation of country codes
• Cleaner phone input - Improved formatting and error messaging

✅ Form Validation

• Real-time uniqueness checks - Email and phone duplicates detected as you type
• Reference ID validation - Prevent duplicate customer reference IDs
• Better error states - Clear feedback when validation fails

⚡ Performance & Reliability

• Optimized user search - Email queries handled separately for faster results
• Paginated customer list - Smooth scrolling through large customer databases
• Improved BLoC architecture - Modularized event handlers for better stability

👥 User Management

• Enhanced check-in/check-out - Improved user attendance tracking experience
• Simplified login flow - Globalized auth PIN listener for smoother authentication

Bug Fixes

• Fixed international phone number parsing issues with PhoneParser
• Resolved duplicate cover modal appearing after order merge
• Fixed missing address data in NewCustomerBloc
• Corrected safe location ID access for table and delivery blocs

Bulletproof Multi-Device Sync & Smarter Printing 🚀

This release brings major reliability improvements to multi-device setups and printing, ensuring your restaurant runs smoothly even during the busiest service periods.

New Features

🔒 Multi-Device Sync Protection

• Connection conflict prevention - Multiple devices can no longer accidentally compete for sync connections, eliminating confusing sync states
• Improved master server dialog - Clearer feedback when managing device connections
• Automatic disconnect on reconnect - Slave devices now cleanly disconnect before establishing new connections

🎯 Intelligent Job Deduplication

• Automatic duplicate detection - The print queue tracks jobs with unique deduplication keys, preventing duplicate kitchen tickets
• Database-backed tracking - Deduplication state persists across app restarts for complete reliability

Improvements

🛵 Delivery Order Workflow

• Smarter pickup button - The pickup button now only appears when orders are actually ready for collection, reducing confusion for delivery staff

🍽️ Table Management

• Refined pending orders indicator - Better visual layout helps staff quickly identify tables with pending orders

⚡ Performance

• Faster order note updates - Lightweight use case for orderable note updates means snappier menu editing
• Improved addon list scrolling - Smoother scroll experience when browsing addon options

🔄 Sync Reliability

• Fixed event buffering - Sync events are no longer delayed or lost due to buffering issues
• Better SSE event handling - Concatenated server-sent events are now properly parsed
• Sequential event sending - Master server serializes SSE events to prevent race conditions

🖨️ Print System

• Resolved fiscal printer race conditions - Sequential processing ensures print jobs complete in order
• Cleaner architecture - Immutable job use cases improve reliability and maintainability

Faster Printing, No More Duplicates 🖨️

This release brings significant improvements to the printing system, eliminating duplicate tickets and speeding up your kitchen operations.

Bug Fixes

🎫 No More Duplicate Tickets

• Fixed duplicate production tickets - Resolved an issue where production tickets were occasionally printing multiple times, reducing paper waste and kitchen confusion
• Prevented duplicate job processing - Added safeguards to ensure each print job is only processed once

Improvements

⚡ Faster Print Processing

• Parallel print job execution - Print jobs now process in parallel instead of sequentially, delivering kitchen tickets faster during busy periods
• Structured logging - Enhanced diagnostics for the print queue make it easier to troubleshoot any printing issues

Behind the Scenes

• Refactored print job architecture for improved reliability
• Removed unnecessary dependencies for cleaner code
• Code formatting cleanup

Quick Fix for Smoother Sign-ins 🔐

This patch release addresses a PIN authentication issue to ensure reliable staff sign-in.

Bug Fixes

🔑 PIN Authentication Fix

• Proper initialisation - Fixed an issue where the PIN authentication bloc wasn't initialising correctly on app start, ensuring staff can sign in reliably every time

Behind the Scenes

• Minor configuration cleanup
• Stability improvements

Better Monitoring, Better Service 🔍

This release focuses on improved error tracking and reliability to ensure your POS runs smoothly.

What's New

📊 Enhanced Error Tracking

• Environment filtering - Sentry now distinguishes between staging and production environments
• Source maps support - Stack traces are clearer, helping us fix issues faster
• HTTP context - Error reports now include relevant request context for quicker diagnosis

🔒 Privacy Improvements

• Sensitive data protection - Headers and URL parameters are sanitised before error reporting
• PII filtering - Personal information is filtered from breadcrumbs and error reports

Bug Fixes

🛠️ Fulfilment Status Fix

• Sync reliability - Fixed an issue where fulfilment status wasn't properly synchronising with the database

Behind the Scenes

• Streamlined release workflow
• Improved Sentry integration architecture
• Various stability improvements

Faster Login, Smarter Sync 🚀

This release brings authentication improvements and enhanced device management to keep your operations running smoothly.

What's New

🔐 Passwordless Authentication

• Quick staff login - Enable passwordless mode for faster shift changes
• Improved auth flow - Streamlined authentication experience

😴 Sleep Mode Control

• Configurable wake lock - Slave devices now support customisable sleep settings
• Battery optimisation - Let tablets sleep when not in use, wake instantly when needed

🔄 Sync Improvements

• Enhanced tracing - Better diagnostics help us identify and fix issues faster
• Better disconnect handling - Slave devices now handle network interruptions more gracefully
• Auto-refresh config - App configuration updates automatically on startup

Behind the Scenes

• Optimised slave wakeup sync process
• Improved error tracking and diagnostics
• Various stability improvements

Split Bills Like a Pro

Say hello to our most requested feature - Split Order is here! Whether your guests want to divide the bill by item, split quantities, or separate into different tables, Twine POS handles it all seamlessly.

What's New

Split Order Feature

• Flexible splitting - Move items between bills or split quantities (perfect for shared appetizers!)
• Smart calculations - Discounts are proportionally distributed, so everyone pays their fair share
• Intuitive selection - Redesigned modal makes it easy to see exactly what goes where
• Refund-aware - Handles refunded items correctly during splits

Multi-Order Management

• New order chip - Quickly switch between multiple orders on the same table
• Order merging - Master devices can now combine orders when guests decide to pay together

Kitchen Efficiency

• Course-sorted tickets - Production tickets now group items by course, helping your kitchen work smarter

Behind the Scenes

• Faster syncing when devices wake from sleep
• Improved reliability across the board
• Various bug fixes and performance improvements

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Ready to upgrade? Update now and start splitting bills with confidence!

We're excited to announce version 3.12.2 of Twine POS! This release focuses on making table management smoother when multiple staff are working the floor, plus improved reliability for cash machine integrations.

🍽️ Table Conflict Detection & Resolution

Ever had two staff members accidentally take orders for the same table at the same time? It happens in busy services! Now you'll see a clear conflict badge on any table with multiple pending orders, making it easy to spot issues before they cause confusion.

• Visual conflict indicators: Tables with multiple orders are clearly marked so you can address them right away
• Easy resolution options: Choose to merge orders together or select which one to keep—all from a simple dialog
• Smart merging: When you merge orders, items combine intelligently to keep your service flowing

💰 More Reliable Cash Machine Integration

We've strengthened how Twine POS communicates with Cashmatic cash machines, making transactions more dependable even when unexpected situations arise.

• Better error handling: The system now gracefully handles unusual responses from cash machines
• Improved stability: Fewer interruptions during cash transactions means faster service at checkout

🔧 Bug Fixes & Improvements

• Fixed an issue where adjusting item quantities could occasionally cause calculation errors
• Various stability improvements for a smoother experience

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Questions or feedback? Reach out to our support team!

We're pleased to announce version 3.12.0 of Twine POS! This release focuses on performance improvements and stability enhancements to keep your business running smoothly.

Faster Product & Order Loading

We've optimized how Twine POS loads your products, variants, and order details. Everything now loads faster—so your team can serve customers without any lag, even during your busiest hours.

Improved App Stability

We've resolved initialization issues that could occasionally affect app startup, ensuring a more reliable experience from the moment you open Twine POS.

Under the Hood

• Database optimizations for snappier performance across the app
• Internal improvements for better reliability

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Questions or feedback? Reach out to our support team!