Choose the right support plan.
Choose the best plan for your business.
Change plans as you grow.
Essential
Included with all
Subscriptions
System Monitoring
Free Email Support
Phone Support
Remote Troubleshooting
Hardware Support Concierge
Growth
Extra Locations @ €30/month
Є50
/month
Faster Email Responses
Cheaper Phone Support
Everything in Essential package with:
Cheaper Remote Troubleshooting
Cheaper Hardware Support Concierge
Enterprise
Є200
/month
Extra Locations @ €50/month
Even Cheaper Phone Support
Even Cheaper Remote Troubleshooting
Even Cheaper Hardware Support Concierge
Exclusive Enterprise Features
Everything in Growth package with:
Detailed Plan Comparison.
Essential
Growth
Enterprise
Pricing
Pay monthly
€0/month*
€50/month*
€200/month*
Extra Locations
€0/month*
€30/month*
€50/month*
Features
Proactive System Monitoring and Alerts
Free Email Support
Priority Email Support
24/7 Access to submit support requests via phone or email
Dedicated Account Manager for personalized support and guidance
Optional on-site support (priced separately based on needs)
Custom integrations and development support (quoted separately)
Phone Support and Remote Troubleshooting
Priority 1 and 2 issues,
Standard office hours
€60/hour
(minimum 1 hour)
€10/ 15 minutes
(minimum 15 minutes)
Free and Unlimited
Priority 1 and 2 issues,
Outside office hours
€100/hour
(minimum 1 hour)
€15/ 15 minutes
(minimum 15 minutes)
Free and Unlimited
Non-P1 and P2 issues,
Standard office hours
€50 + hourly rate for troubleshooting
€25 + per-15-minute rate for troubleshooting
€10/ 15 minutes (minimum 15 minutes)
Non-P1 and P2 issues,
Outside office hours
€50 + hourly rate for troubleshooting
€25 + per-15-minute rate for troubleshooting
€15/ 15 minutes (minimum 15 minutes)
Hardware Support Concierge
Standard office hours
€60/request
€40/request
5 Free requests/month, €40/request afterwards
Outside office hours
€100/request
€60/request
5 Free requests/month, €40/request afterwards
Choose the right support plan.
Choose the best plan for your business.
Change plans as you grow.
Essential
Included with all
Subscriptions
System Monitoring
Free Email Support
Phone Support
Remote Troubleshooting
Hardware Support Concierge
Essential
Included with all
Subscriptions
System Monitoring
Free Email Support
Phone Support
Remote Troubleshooting
Hardware Support Concierge
Growth
Extra Locations @ €30/month
Є50
/month
Faster Email Responses
Cheaper Phone Support
Everything in Essential package with:
Cheaper Remote Troubleshooting
Cheaper Hardware Support Concierge
Growth
Extra Locations @ €30/month
Є50
/month
Faster Email Responses
Cheaper Phone Support
Everything in Essential package with:
Cheaper Remote Troubleshooting
Cheaper Hardware Support Concierge
Enterprise
Є200
/month
Extra Locations @ €50/month
Even Cheaper Phone Support
Even Cheaper Remote Troubleshooting
Even Cheaper Hardware Support Concierge
Exclusive Enterprise Features
Everything in Growth package with:
Enterprise
Є200
/month
Extra Locations @ €50/month
Even Cheaper Phone Support
Even Cheaper Remote Troubleshooting
Even Cheaper Hardware Support Concierge
Exclusive Enterprise Features
Everything in Growth package with:
Detailed Plan Comparison.
Essential
Growth
Enterprise
Pricing
Pay monthly
€0/month
€50/month
€200/month
Pay monthly /extra location
€0/month
€30/month
€50/month
Features
Proactive System Monitoring and Alerts
Free Email Support
Priority Email Support
24/7 Access to submit support requests via phone or email
Dedicated Account Manager for personalized support and guidance
Optional on-site support (priced separately based on needs)
Custom integrations and development support (quoted separately)
Phone Support and Remote Troubleshooting
Priority 1 and 2 issues,
Standard office hours
€60/hr
(minimum 1 hr)
€10/ 15 minutes
(minimum 15 minutes)
Free and Unlimited
Priority 1 and 2 issues,
Outside office hours
€100/hour
(minimum 1 hour)
€15/ 15 minutes
(minimum 15 minutes)
Free and Unlimited
Non-P1 and P2 issues,
Standard office hours
€50 + hourly rate for troubleshooting
€25 + per-15-minute rate for troubleshooting
€10/ 15 minutes (minimum 15 minutes)
Non-P1 and P2 issues,
Outside office hours
€50 + hourly rate for troubleshooting
€25 + per-15-minute rate for troubleshooting
€15/ 15 minutes (minimum 15 minutes)
Hardware Support Concierge
Standard office hours
€60/request
€40/request
5 Free requests/month, €40/request afterwards
Outside office hours
€100/request
€60/request
5 Free requests/month, €40/request afterwards
Choose the right support plan.
Choose the best plan for your business.
Change plans as you grow.
Essential
Included with all
Subscriptions
System Monitoring
Free Email Support
Phone Support
Remote Troubleshooting
Hardware Support Concierge
Essential
Included with all
Subscriptions
System Monitoring
Free Email Support
Phone Support
Remote Troubleshooting
Hardware Support Concierge
Growth
Extra Locations @ €30/month
Є50
/month
Faster Email Responses
Cheaper Phone Support
Everything in Essential package with:
Cheaper Remote Troubleshooting
Cheaper Hardware Support Concierge
Growth
Extra Locations @ €30/month
Є50
/month
Faster Email Responses
Cheaper Phone Support
Everything in Essential package with:
Cheaper Remote Troubleshooting
Cheaper Hardware Support Concierge
Enterprise
Є200
/month
Extra Locations @ €50/month
Even Cheaper Phone Support
Even Cheaper Remote Troubleshooting
Even Cheaper Hardware Support Concierge
Exclusive Enterprise Features
Everything in Growth package with:
Enterprise
Є200
/month
Extra Locations @ €50/month
Even Cheaper Phone Support
Even Cheaper Remote Troubleshooting
Even Cheaper Hardware Support Concierge
Exclusive Enterprise Features
Everything in Growth package with:
Detailed Plan Comparison.
Essential
Growth
Enterprise
Pricing
Pay monthly
€0/month
Pay monthly /extra location
€0/month
Features
Proactive System Monitoring
and Alerts
Free Email Support
Priority Email Support
24/7 Access to submit support
requests via phone or emai
Dedicated Account Manager
for personalized support and guidance
Optional on-site support
(priced separately based on needs)
Custom integrations and development
support (quoted separately)
Phone Support and Remote Troubleshooting
Priority 1 and 2 issues,
Standard office hours
€60/hour
(minimum 1 hour)
Priority 1 and 2 issues,
Outside office hours
€100/hour
(minimum 1 hour)
Non-P1 and P2 issues,
Standard office hours
€50 + hourly rate
for troubleshooting
Non-P1 and P2 issues,
Outside office hours
€50 + hourly rate
for troubleshooting
Hardware support Concierge
Standard office hours
€60/request
Outside office hours
€100/request
Essential
Growth
Enterprise
Pricing
Pay monthly
€0/month
Pay monthly /extra location
€0/month
Features
Proactive System Monitoring
and Alerts
Free Email Support
Priority Email Support
24/7 Access to submit support
requests via phone or emai
Dedicated Account Manager
for personalized support and guidance
Optional on-site support
(priced separately based on needs)
Custom integrations and development
support (quoted separately)
Phone Support and Remote Troubleshooting
Priority 1 and 2 issues,
Standard office hours
€60/hour
(minimum 1 hour)
Priority 1 and 2 issues,
Outside office hours
€100/hour
(minimum 1 hour)
Non-P1 and P2 issues,
Standard office hours
€50 + hourly rate
for troubleshooting
Non-P1 and P2 issues,
Outside office hours
€50 + hourly rate
for troubleshooting
Hardware support Concierge
Standard office hours
€60/request
Outside office hours
€100/request